Frequently Asked Questions

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, PayPal, and Bujii gift cards.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can also log into your account on our website to track your order.

How long does it take for my order to be delivered?

Delivery times vary depending on your location and the shipping option you choose at checkout. You can view estimated delivery times on our Shipping Information page.

How do I return an item?

You can view our return policy and process on our website.

What is your exchange policy?

We are happy to exchange an item if it is in new and unused condition within 14 days of receipt. Please contact our customer service team for assistance with exchanges.

What is your policy on sales tax?

Sales tax is calculated based on the shipping address and will be displayed at checkout.

What is your policy on Gift wrapping?

 We offer gift wrapping services for any item. You can add this service to your order during checkout.

How can I find my size?

We provide detailed size guides on our website to help you find the perfect fit.

If you have a question that is not answered here, please feel free to contact our customer service team. We are always happy to help.