All returns must be made within 14 days of receipt of the item.
All items must be returned in new, unused and original condition with all tags attached.
We do not accept returns on final sale items.
Refunds will be issued to the original form of payment.
Returns that do not meet our policy will not be accepted and will be sent back to the customer.

To initiate a return:

• Contact our customer service team via phone or email to request a return.
• Pack the item(s) securely in the original product packaging, if possible.
• Please include all paperwork, parts, and accessories.
• All products must be returned in good condition to ensure full credit.All products must be returned in good condition to ensure full credit.
• Before sending your return shipment, please make sure to obtain a return tracking number from the carrier for the return package.

Please send the return package to the following address:
Bujii
[insert return address]

Please note that original shipping and handling fees are non-refundable. We also do not accept responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Bujii.

We will process your refund within 7 business days of receiving your return package. You will receive a refund confirmation email once the refund has been processed.

If you have any questions or concerns about our return policy, please feel free to contact our customer service team. We are always happy to help.